Shipping & Delivery Policy
Transparent, insured pan-India delivery from our warehouse in Jamshedpur to your doorstep.
Delivery Window
7–10 Working Days
Across all Indian states
Shipping Cost
FREE Above ₹999
Flat ₹99 below ₹999
Dispatch Hub
Jamshedpur
Dispatched in 24–48 hours
1Dispatch Origin & Operating Entity
All retail orders placed on FITTEE (operated and billed by Vidhi Lifestyle & Prints) are processed, quality-inspected, and dispatched directly from our registered operations warehouse at:
H. NO. 117, DUKHUTOLA, Karandih, Jamshedpur,
Jugsalai, East Singhbhum, Jharkhand — 831002, India
2Processing & Delivery Timelines
- Order Processing: Orders are verified, picked, packed, and assigned to a courier within 24 to 48 working hours of order confirmation.
- Estimated Delivery Time: Our standard pan-India delivery timeline is 7 to 10 working days from the date of dispatch.
- Orders placed on Sundays or gazetted public holidays are processed on the subsequent working day.
3Shipping Charges
We believe in complete pricing transparency with zero hidden freight surcharges:
| Order Value | Payment Method | Shipping Fee |
|---|---|---|
| ₹999 and Above | Prepaid & Cash on Delivery | FREE Shipping |
| Below ₹999 | Prepaid & Cash on Delivery | ₹99 Flat |
4Courier Partners & Tracking
To guarantee safe handling, we partner with premier logistics networks via iThink Logistics, including Delhivery Surface, Blue Dart Air, and Ekart Logistics.
As soon as your parcel is picked up from our Jamshedpur facility, you will receive an SMS and email containing your live Air Waybill (AWB) tracking number. You can also view live delivery milestones anytime by visiting your Orders Profile.
5Damaged or Tampered Parcels
If you notice that the outer security packaging is severely damaged, torn, or unsealed upon delivery, please refuse to accept the parcel from the courier executive and immediately notify our support team at [email protected].